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A
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Accident
& Health
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Class
of insurance under the Insurance Companies Act including two
main types of business - personal accident and medical
expenses. Personal accident policies will pay a lump sum or
weekly benefits in the event of accidental death or injury.
Medical expenses insurance will pay the costs of treatment for
acute conditions.
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Act
of God
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An
event, which is not the fault of any individual. Acts of God
can be insurable.
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Actuary
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A
professional person qualified to apply mathematical principles
to solving long-term financial problems, primarily in
connection with pensions, life insurance and investment.
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Additional
Voluntary Contributions
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Additional
contributions made voluntarily by pension scheme members to
boost their eventual retirement income.
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Agent
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A
person who acts for one or small number of companies,
particularly in selling insurance.
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All
Risks
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Wider
cover than given under a normal property insurance policy.
Covers any loss or damage apart from exclusions stated in the
policy.
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Annual
Premium
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See
"Yearly Premium".
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Annuity
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An
arrangement by which an insurance company pays someone a
regular income, usually for life, in return for a lump sum
premium.
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Assistance
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The
provision by an insurer or a service company of immediate
practical help to resolve an insured problem (e.g. arranging
medical treatment abroad/organising a roadside repair).
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Assurance
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See
"Insurance".
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AVCs
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See
"Additional Voluntary Contributions".
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Average
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A
policy condition that requires the amount of a claim payment
to be reduced proportionately if the policyholder has not
insured his property for the full amount of its value or
replacement cost.
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B
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Benefit
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The
money paid by the life insurance company when a claim is made.
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Betterment
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The
principle by which a claimant has to make a payment towards
the cost of the claim because his or her property will be in
better condition after repair than before the loss or damage
occurred.
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Bonus
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Amount
of money added to the sum insured of a
"with-profits" policy. It may be added during the
term of the policy (reversionary) or when the policy matures
(terminal), or both.
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Broker
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An
"intermediary" registered with the Insurance Brokers
Registration Council (IBRC) under the Insurance Brokers
(Registration) Act 1977.
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Buildings
Insurance
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A
policy covering the structure of a house or other building
against a number of different risks.
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Business
Interruption
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See
"Consequential Loss".
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C
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Capacity
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Capacity
is the measure of an insurer's ability to write new business.
It depends on the maintenance of adequate reserves.
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Captive
Insurer
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An
insurance company set up by an industrial or commercial
company, for example an oil company, to provide insurance to
that company only.
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Certificate
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Document
issued by insurers as evidence that insurance is in force to
meet the requirements of the law (notably for motor and
employers' liability insurance).
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Claim
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When
a policyholder or beneficiary seeks payment or settlement
under the terms of a policy.
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Co-Insurance
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An
arrangement whereby a number of separate insurance companies
share in the cover of one particular risk.
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Collective
Life Policies
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Group
life policies, which do not relate to schemes established by
an employer for the benefit of employees. Commonly used by
credit companies to cover loans made.
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Commercial
Business
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Any
policy taken out by a company, partnership or organisation to
cover their business. Would include fleet policies for motor
business.
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Commission
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Money
paid by an insurance company to a broker/ independent
intermediary/agent for selling policies.
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Company
Representative
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An
agent appointed by a life insurance company who is authorised
to sell only that company's products.
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Composite
Insurer
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A
company which transacts both life and non-life insurance.
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Comprehensive
Insurance
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A
policy covering a number of types of loss or damage. The name
is used mainly in motor insurance.
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Condition
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Part
of a policy stating that certain rules must be followed, for
example, the duty to take reasonable care to protect property,
or to report claims to the insurance company promptly.
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Consequential
Loss
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Insurance
covering the loss of profits of a business and certain other
costs resulting from fire or other insured event (also known
as Business Interruption).
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Contents
Policy
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A
policy covering the contents of a home or other building
against a number of different risks.
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Contingent
Annuities
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Annuities
paid if a certain event (events) happen.
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Contribution
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The
principle of contribution applies where a risk is insured on
more than one insurance policy (for example on a travel and
household policy), and the two insurers concerned may share
the cost of any claim.
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Convertible
Term
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A
term insurance policy which gives the policyholder an option
to convert the policy to a whole life or endowment insurance
without giving further evidence of health.
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Cover
Note
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A
document giving temporary evidence of cover while the policy
and certificate are being prepared.
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Critical
Illness Insurance
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Pays
out a lump sum on the diagnosis of certain life-threatening
illnesses specified in the policy.
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D
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Decreasing
Term
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A
term insurance policy in which the sum insured is reduced by a
fixed amount each year, decreasing to nil at the end of the
term.
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Deferred
Annuities
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Annuities
that commence after a specified number of years or at a
specified age (usually on retirement), usually continuing
through the policyholder's life.
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Direct
Sources of Business
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Insurance
business where no intermediary is involved, including
marketing sources (e.g. newspaper advertisements), telephone
sales and business through branch offices.
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Disability
Benefit
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Certain
life policies will pay out if the policyholder becomes
permanently disabled. No further benefit is paid on the
policyholder's subsequent death. (See also "Critical
Illness Insurance".)
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E
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Employers'
Liability
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A
compulsory class of insurance, which most employers must have
to cover them against, claims by employees who are injured at
work.
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Endorsement
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A
written amendment to an insurance policy that becomes part of
it.
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Endowment
Policy
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A
life insurance policy that pays a sum of money after an agreed
period of time, or on the death of the policyholder, whichever
happens first.
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Excess
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An
amount of money that the policyholder has to pay towards the
cost of a claim, for example, the first £50.
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Excess
of Loss Policy
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Covers
claims costs exceeding an amount specified in the policy.
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Exclusion
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Specified
property, person or event that the policy does not cover.
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Ex
Gratia Payment
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Any
payment made by an insurance company that is not strictly
necessary, under the terms of the policy.
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Export
Credit Insurance
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Provides
cover for exporters' losses arising from non-payment.
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Exposure
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Whether,
and the extent to which, an insurer is subject to losses
arising from a particular risk.
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F
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Family
Income Policy
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A
type of term insurance policy that, on the death of the life
insured, pays benefits by instalments until the end of a
specified period.
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Fatal
Accident Benefit
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Certain
life policies will make an additional payment - over and above
the sum insured - if the policyholder dies as a result of an
accident.
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Fidelity
Guarantee Policy
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A
policy covering the risk of dishonesty on the part of an
employee who holds a position of trust, for example, a wages
clerk.
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Freestanding
AVCs
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Additional
contributions paid voluntarily into personal pension policies
by employees in occupational schemes who wish to top up their
pensions, but keep the money separate from the occupational
scheme.
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Friendly
Society
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Similar
to a mutual insurance company. A friendly society is owned by
and established for the benefit of its members, mainly through
the provision of life insurance and sickness benefit.
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Fully
Contracted-out
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Pension
policy where the only premium received is the DSS rebate.
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G
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General
Insurance
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Insurance
of (non-life) risks where the policy offers cover for a
limited period, usually one year.
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General
Liability
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Covers
the policyholder's legal liability for injury, property damage
or financial loss caused to others.
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Green
Card
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A
document issued to policyholders motoring abroad as evidence
that they have the minimum insurance cover required by the law
of the country visited. Not essential for European travel,
because minimum legal cover is automatically included in UK
policies.
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Group
Life
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A
term that relates to the provision of lump sum death in
service benefits for groups of employees.
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Group
Permanent Health Insurance
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Policies
arranged by employers for their employees, providing for the
payment of income during a period of incapacity due to ill
health or accident. The benefit is usually payable until
retirement.
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Group
Personal Pensions
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An
arrangement made for the employees of a particular employer to
participate in a personal pension scheme on a group basis.
This is not a separate, or occupational, pension scheme, but
merely a collecting arrangement.
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Group
Sponsored Schemes
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Scheme
set up by employers for the benefit of their employees to
provide life cover or a pension on retiring, or both.
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H
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Holiday
Insurance
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A
policy covering certain risks connected with holidays. Usually
includes cover for the costs of unavoidable cancellation,
personal accident, medical treatment abroad and lost or stolen
luggage.
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Home-foreign
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Home
foreign policies are issued to provide insurance where the
business is written in one country, although the risk is
actually situated abroad.
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Home
Service
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The
provision and servicing of life and non-life insurance by
company agents calling regularly at policyholders' homes. (See
also Industrial Branch)
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Household
Business
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Includes
insurance of both structure and contents, along with any
"add-ons" included within the policy such as legal
expenses.
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I
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Immediate
Annuities
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Annuities
that commence immediately, or shortly after, purchase.
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Impaired
Lives Register
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Lists
individuals who have been refused, or charged more for, life
insurance, for medical reasons.
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Increasing
Term
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A
term insurance policy in which the sum insured increases each
year by a fixed percentage of the original sum insured.
Designed to increase policyholders' life cover as their
earnings increase.
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Indemnity
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The
principle by which policyholders are put in the same financial
position after a loss as they were immediately before it.
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Independent
Financial Adviser
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A
broker or other intermediary authorised to sell or advise on
the policies of any life insurance company, as well as other
financial products (e.g. unit trusts).
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Index-linked
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Insurance
where the amount of cover changes automatically in line with
an index. Examples are the cost of rebuilding a house or
replacing its contents.
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Individual
Permanent Health Insurance
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Policies
arranged by an individual providing for the payment of income
during a period of incapacity due to ill health or accident.
The benefit is paid to the policyholder until he/she is able
to return to work, or until retirement.
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Individual
Policy
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Insurance
taken out by an individual on his or her own life or by an
individual or legal person on the life of another.
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Industrial
Branch
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Life
insurance where premiums are collected by an insurance company
agent at the policyholder's home, at intervals of less than
two months, often for a relatively small amount. Whole life
and endowment contracts are the only types of business written
in the industrial branch.
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Insurable
Interest
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A
principle of insurance which states that someone may only take
out insurance if he/she stands to suffer a financial loss from
an event covered by a policy. Individuals have an unlimited
insurable interest in their own life and that of their spouse.
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Insurance
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A
service that offers financial compensation for something that
may or may not happen. Originally the term assurance was
generally used for life insurance, but now the two words are
interchangeable.
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Insurance
Company
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A
company that takes on risks under the policies it sells in
return for the payment of premiums. Companies may be
"mutual" (owned by the policyholders) or
"proprietary" (owned by the shareholders).
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Insurance
Premium Tax
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A
tax imposed on most non-life insurance premiums.
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Insured
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A
person covered by an insurance policy.
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Insurer
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See
"Insurance Company"/"Lloyd's".
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Intermediary
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Person
or organisation that offers advice and arranges policies for
clients. Intermediaries may be either "tied" -
representing one company in the case of life business or a
limited number of companies for general business, or
"independent" - with no limit on the number of
companies with which they can deal.
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Investment
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The
act of allowing someone else to have use of your money in
return for payment of interest and/or a share in profits that
may be made.
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Investment
Income
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Income
earned on the money held by insurers on behalf of
policyholders, having been received in premiums but not yet
paid out on claims.
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K
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Key
Person Insurance
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In
the event of the death of a key employee on whom the business
depends for its continued profitability, or even existence,
this type of cover provides a sum of money which can be used
to pay for the cost of finding and training a successor, and
to compensate for reduced profitability.
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Knock-for-Knock
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An
agreement whereby each motor insurer paid for damage to its
policyholder's car, regardless of which driver was to blame,
providing the policy covered damage to the policyholder's own
car. Currently rarely applies.
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L
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Legal
Expenses Insurance
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Covers
the cost of legal proceedings in circumstances defined in the
policy.
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Level
Premium
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The
same premium paid throughout the term of a policy.
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Liability
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Legal
responsibility for causing loss to someone else by injuring
him or her or damaging their property.
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Life
Assurance Premium Relief
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Tax
relief on life insurance premiums. Applies only to policies
taken out before 14 March 1984.
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Life
Expectancy
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The
average length of time people are likely to live, taking into
account such factors as their present age, health and
occupation.
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Life
Fund
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The
pool of money, maintained by an insurance company, into which
all its life insurance policyholders' premiums are paid and
out of which all claims are paid.
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Linked
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Describes
any savings product where the saver's money buys, or is deemed
to buy, "units" in an investment fund and the value
of the saver's fund is thus linked to the value of the units.
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Lloyd's
Members
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Individuals
on whose behalf Lloyd's policies are issued. They pledge all
their personal wealth to pay losses. Corporate members were
also introduced in 1994.
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Lloyd's
of London
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An
insurance market organised into syndicates, which underwrites
most types of policy.
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Loading
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The
extent to which an individual is charged more than the
"average" for his/her insurance.
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Long-Term
Care Insurance
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Provides
for the cost of long-term care. Intended mainly to cover the
costs of elderly people being looked after either at home or
in residential care.
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Long-Term
Insurance
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Insurance
of risks where cover extends over a period of more than a
year, and where predetermined premiums are often paid on a
regular basis over a long period. Frequently, these insurance
contracts are intended to provide an investment vehicle as
well as risk insurance, e.g. endowment policies.
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Loss
Adjuster
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A
person, independent of an insurance company but engaged and
paid by it, who checks that a claim is covered and negotiates
with the policyholder the amount payable for a claim.
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Loss
Assessor
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A
person who negotiates claims on behalf of policyholders.
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M
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Managed
Funds
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Schemes
by which the pension funds for a group of employees buy units
in various funds managed by an insurance company.
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Marine
Aviation and Transport
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The
class of insurance which embraces damage to the hull and cargo
of ships and aeroplanes, and liability for property damage,
injury and death to passengers and others.
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Maturity
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An
agreed date when an endowment policy comes to an end, and the
sum insured plus any bonuses earned is payable.
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Mechanical
Breakdown Insurance
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Covers
against the cost of breakdowns of household appliances or
motor vehicles.
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Mortgage
Indemnity Insurance
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Provides
cover for a mortgage lender for any loss they might suffer as
a result of a property on which they provided a loan being
sold for less than the amount of the loan.
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Mortgage
Payment Protection Policy
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Cover
for monthly mortgage repayments in the event of accident,
sickness or unemployment
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Mortgage
Protection Policy
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A
life insurance policy that covers the outstanding amount of
mortgage if the policyholder dies before the loan is repaid.
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Mortgage-Related
Policies
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Policies
used both to provide protection for a mortgage loan and as a
savings vehicle to repay the loan at maturity.
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Motor
Insurance
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Covers
legal liabilities arising from the use of a motor vehicle.
Comprehensive policies also cover damage to the vehicle.
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Mutual
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An
insurance company that is owned by its policyholders.
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N
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New-For-Old
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Cover
for property where an item lost or destroyed would be replaced
with a brand new one, with no deduction for wear and tear.
Also called "replacement as new".
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No
Claim Discount (or Bonus)
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A
reduction in a renewal premium to reflect a claim-free record;
used most often in motor insurance.
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Non-Motor
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Non-motor
includes all business written under the accident and health,
general liability, pecuniary loss and property damage classes.
Also known as Fire and Accident.
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Not
Contracted-out
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Someone
who is not contracted out of the State Earnings-Related
Pension Scheme (SERPS).
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