Hastings Direct Systems

The company's IBM iSeries 830 computer system and Meridian telephone system have been planned and implemented from new, specifically for Hastings Direct.   Hastings Direct employs some of the most advanced statistical and actuarial tools in the market to monitor performance and pricing for its insurers. The Statistics System developed by in-house programmers delivers instant and detailed online account information.  In seven years Insurance Provider Hastings Direct has grown to the present level of almost 500,000 private car and motorcycle policyholders.

Premises

Conquest House, the home of Hastings Direct, is an 80,000 square foot building standing in six acres of land. The building is not currently used to its full capacity, leaving room for expansion.

Management and Personnel

Hastings Direct has a strong and highly focused management team, headed by David Gundlach, Chairman and Chief Executive Officer.  Hastings Direct employs over 750 staff and is still recruiting. The existing staff already handle more than 3,000,000 calls a year.