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Tesco Security Incident Eastbourne

 

An incident was reported to us recently, where two pensioners (a couple) were accosted by a security guard at a Tesco store in Eastbourne, East Sussex.

 

Apparently, the couple concerned were regular shoppers at the store in Lottbridge Drove, Eastbourne.  Having completed their usual Monday shop on September 5th, they were busy checking the goods against the till receipt in two trolleys in the foyer when a security guard accosted them in a loud voice which brought shoppers and other staff to a halt to watch the unfolding events.  This procedure was custom and practice - the couple having adopted a pattern which caught mistakes early and avoided the need to return at a later date to correct errors (pricing and overcharging), not that the couple are complaining of this.

 

The guard enquired as to payment, the inference being clear, that the shoppers had not yet paid but were heading for the car park. In effect they were being accused of shoplifting in about as subtle a fashion as a bull charging a gate.

 

 

Tesco supermarket security guard Eastbourne

 

A Tesco Security Guard (not the one concerned)

 

 

The issues here are character and unwarranted attacks on persons of good character.  Not unnaturally, the couple concerned were and are extremely embarrassed by the incident.  It spoiling their hitherto unblemished enjoyment of the Tesco experience.  To say the guard concerned was heavy handed would be an understatement.

 

This matter was brought to the attention of Sir Terry Leahy, the Chief Executive Officer.  Unfortunately, Sir Terry was reluctant to respond, leaving the couple scarred and apprehensive. Can it be that a giant such as Tesco able to influence shopping habits of the vast majority of the UK population, could not be bothered to reply to persons directly affected in such a way................. To be continued

 

Tesco Security | Tesco Petrol | Tesco CEO

 

 


 

 

 

 

External links

 

Tesco.com

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Tesco internet access

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Sir Terry Leahy wearing a dinner suit

 

 

Electrical Goods and Appliances - Tesco.Direct

Great value Electrical Appliances and Electrical Goods from Tesco Direct, with free UK delivery and clubcard points. direct.tesco.com/homepage/electrical.aspx

 

Tesco plc | Corporate Responsibility

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www.tescocorporate.com/ page.aspx?pointerid=32B0E699AB1A4CCC8D018E763CAF120D

 

Tesco plc | Sir Terry Leahy

Terry Leahy became Chief Executive in 1997. Joining Tesco in 1979, he held a number of marketing and commercial positions prior to being appointed to the ...
www.tescocorporate.com/ page.aspx

 

Terry Leahy

The architect of this transformation is Sir Terry Leahy, the company's unassuming chief executive. A Tesco veteran who took over in 1997, the 49-year-old ...
www.businessweek.com/magazine/ content/05_22/b3935409.htm

 

Revealed: the secret of Tesco's success - Business Extra - Times ...

Sir Terry Leahy, the chief executive of Tesco, today revealed part of the secret behind the retailer's extraordinary success.
business.timesonline.co.uk/ article/0,,14390-1316536,00.html

 

BITC - Sir Terry Leahy

Tesco chief Terry Leahy at BBC News; Terry Leahy at Disinfopedia; Sir Terry Leahy installed as Chancellor (extract from UMIST Times, University of ...
en.wikipedia.org/wiki/Terry_Leahy

 

Company profiles/Tesco

Sir Terry Leahy, was appointed Chief Executive of Tesco PLC in March 1997. He received a Knighthood for services to food retailing in the 2002 New Year ...
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CRM applications, solutions, advice and tips from ...

Terry Leahy believes Tescos future will revolve around values the Tesco Way. Leahy has stated, I regard Values as one of the most important ways of ...
www.ecustomerserviceworld.com/earticlesstore_ articles.asp?type=article&id=737

 

Tesco.com
Tesco.com. The largest grocery homeshopping service in the world. Also selling
books, DVDs, CDs, wine, electrical goods, flowers and much more in Tesco ...
www.tesco.com/

Tesco internet access
Tesco Clubcard members only, with free email addresses, webspace, portal and
online shopping.
www.tesco.net/

Home page - Tesco Personal Finance
Great products, excellent value and friendly advice from Britain's leading retailer.
Tesco offers Car insurance, Home insurance, Car breakdown, ...

 

 

Terry Leahy Tesco chief executive officer

 

 

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www.whatprice.co.uk/car/local-petrol-prices.php

 

BBC - Wales - X-Ray - Tesco petrol

How an innocent visit to a Tesco garage resulted in a visit from the police - investigation by X-Ray, BBC Wales' consumer TV programme.
www.bbc.co.uk/wales/x-ray/ allarticles/stories/6p05_tesco.shtml

 

 


 

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